WEY responds to tank 300 suspected axis broken incident caused by human factors
On January 26th, WEY officially issued an explanation on two recent incidents of tank 300 suspected to have broken shafts. One of them was that the vehicle involved had continuous overload and severe working conditions before the failure, and the output shaft was overloaded and fatigued. In another incident, the user's self-modification caused the swing angle of the drive shaft of the vehicle to exceed the design range, which caused damage to the half shaft cage.
Recently, the video about the tank 300 malfunctioning when it was driving normally on non-paved roads. The video about the suspected broken axle caused extensive discussion on major social platforms. One of the videos showed that a tank 300 was crossing. During the river ditch, the right front wheel of the vehicle suddenly locked up and could not be transmitted. According to the personnel on the scene, the front triangle arm of the vehicle was broken.
Followingly, WEY released a description of the recent Tank 300 incident on its official Weibo. The official stated that regarding the suspected 'triangular arm break' incident, it had established contact with the owner as soon as possible on the same day and followed the promised Free rescue policy. After the rescue return to the shop and troubleshooting was completed that night, it was determined that the front output shaft of the transfer case was broken. After the transfer case was dismantled on-site, it was found that there were damages such as gear overload and fracture. Combined with the background data analysis of the car, it was found that there was The possibility of abnormal work and operation, combined with the series of 'tug-of-war' challenge videos released by users on social platforms, preliminarily speculates that there is continuous overload and severe working conditions, the output shaft overload fatigue causes hidden injuries, and the damage expands and breaks during subsequent driving.
In response to another suspected broken shaft incident, WEY stated that according to the current status of the vehicle and the owner’s self-report, the vehicle has modified and increased the suspension system, replaced the wheels and large-size tires, but the transmission half shaft has not been changed for the above After adjustment, combined with the analysis of the state of the vehicle after returning to the shop, the swing angle and slippage of the drive shaft may exceed the design range after the increase, which will cause damage to the half shaft cage under extreme conditions.
WEY stated in the description that it will provide users with the next maintenance service as soon as possible in accordance with the warranty regulations and service planning. Users are requested to check the vehicle in time to ensure good condition after severe working conditions. WEY also stated that it will meet the more diversified needs of users in terms of rescue systems and parts.
The full text of the explanation:
